In Observance of U.S. Holiday, Martin Luther King Jr. Day, Agilent Cross Lab/ iLab Operations Software will be closed during U.S. hours on Monday January 21st, 2019. We will resume regular U.S. support hours on Tuesday January 22nd, 2018. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.

Dana Farber BL3



The Dana-Farber Biocontainment Core (BL2+) is no longer accepting new users.  Please refer any questions to Denise Pearson





Core Manager: Denise Pearson


Phone: 617-632-3377

Pager: DFCI 49281


Biosafety Officer: Karen Byers


Phone: 617-632-3890

Pager: DFCI 49477



Location and Hours of Operation


Hours Location

24-7 Once access has been granted

Jimmy Fund and Center for Life Science


Application Process and Signup



Name Role Phone Email Location
Denise Pearson
Core Manager